GENERAL RENTAL AND RESERVATIONS CONDITIONS
As owners of the Secrets du Puits, we will personally welcome you and do our utmost to ensure our guests enjoy a memorable stay at our place and in the area.
Your reservation implies acceptance of these conditions. (This is courtesy translation of the French official version of the conditions, which prevail in case of doubt)
Our Bed & Breakfast offers 2 guest rooms, each of which can accommodate 2 persons.
Our rooms are fully equipped for the comfort of our guests and each have one bed 160 x 200 cm. (no extra bed).
Bed linen and towels are provided. However, you must bring your towels for the swimming pool.
The prices are per night and per room (1 or 2 guests) and include breakfast.
The occupancy tax (0,85€/guest/night) will be added to your final statement.
Breakfast is served between 8:00 and 9:30, unless prior agreement with the owners.
For safety and regulatory reasons, the capacity of the accommodations cannot under any circumstances be exceeded. As a result, visitors are not on the property without prior permission from the owners.
For small animals, sorry, they are not allowed.
USE OF THE PREMISES
Guests shall respect the peaceful character of the property and make a consistent use the premises and equipment. Guests are committed to leaving the rooms, furniture and equipment at their disposal in good condition. In case of degradation, the owners reserve the right to claim compensation.
For reasons of cleanliness, security and respect for guests, our guest rooms are strictly non-smoking.
The swimming pool is openly accessible and not attended/watched. Guests swim at their own risks.
It is forbidden to take meals or introduce food in the rooms.
We are of course at your disposal to advise you in the choice of a nearby restaurant.
PRICES and RESERVATIONS
Our prices include the room for up to two guests, breakfast and occupancy tax.
Any pre-booking or pre-reservation must be validated by the owners by e-mail, which they usually do well within 24 hours.
A reservation will become effective only after receipt by the owners of a deposit of 50% of the total amount of the price of the stay with a minimum of the first night (by bank transfer or credit card (a secure “PayPlug” link will be sent to you by e-mail by the owners when they validate your pre-booking).
The deposit must only be paid after validation by the owners of the reservation request.
Payment of the deposit within the deadlines indicated by the owners as well as a final reservation confirmation by the owners will guarantee the reservation.
PAYMENT OF THE BALANCE:
The balance of the booked stay is payable upon arrival, in cash (we are not equipped on-site for credit card payment).
Any cancellation must be notified by e-mail or letter to the owners.
The deposit is not reimbursable and is always vested with the owners.
If cancellation occurs less than 5 days before the beginning of the stay, the owners reserve the right to claim the balance of the total amount of the stay.
Any changes to date or identity of the guests may void the booking.
ARRIVAL, DEPARTURE AND DURATION OF STAY
Check-in is between 16:30 and 19:00, unless there is prior written agreement with the owners.
Check-out is at 11:00 on the day of departure and rooms must be freed by that time, at the latest.
If the guests do not check-in before 7 p.m. on the scheduled day of arrival, this contract becomes void and owners can make use the room(s) at their convenience. The deposit remains vested with the owners who reserve the right to claim the balance of the total amount of the booked stay.
In case of shortened stay, the price corresponding to the amount of the booked stay remains due by the guests.
Guests occupy the accommodations for a fixed term and cannot under any circumstances claim any right to unilaterally extend their stay.